top of page
Return and Refund Policy
Rounded Clay Tools
Effective Date: 01.06.2025
We hope you love our products! But if you're not satisfied, here's how we handle returns and refunds.
1. Return Window
You may return items within 14 calendar days of receiving your order.
2. Conditions for Return
To be eligible for a return, items must be:
-
Unused
-
In original packaging
-
In the same condition as received
We do not accept returns on:
-
Custom or personalized products
-
Digital downloads (if applicable)
3. How to Request a Return
Email us at [Insert Email] with your order number and reason for return. We will guide you through the process.
4. Return Shipping Costs
The customer is responsible for return shipping costs unless the item is defective or incorrect.
5. Refunds
Once we receive and inspect the returned item, we will issue a refund to your original payment method. This may take up to 7 business days.
bottom of page