Return and Refund Policy

Rounded Clay Tools
Effective Date: 01.06.2025

​

We hope you love our products! But if you're not satisfied, here's how we handle returns and refunds.

​

1. Return Window

You may return items within 14 calendar days of receiving your order.

​

2. Conditions for Return

To be eligible for a return, items must be:

• Unused

• In original packaging

• In the same condition as received

We do not accept returns on:

• Custom or personalized products

• Digital downloads (if applicable)

3. How to Request a Return

Email us at [Insert Email] with your order number and reason for return. We will guide you through the process.

4. Return Shipping Costs

The customer is responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds

Once we receive and inspect the returned item, we will issue a refund to your original payment method. This may take up to 7 business days.